Shipping

At Babeez, we aim to deliver your favorite toys safely and conveniently to your doorstep. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

Orders are processed after confirmation. Processing times may vary depending on product availability, order volume, and other circumstances. We will contact you if any issue affects the processing of your order.

2. Delivery Time

Our estimated delivery time is 3–7 business days after order confirmation. Delivery may take longer in remote areas, during public holidays, sales, or due to unforeseen circumstances.

3. Shipping Coverage

Babeez delivers to serviceable locations across Pakistan. Delivery availability may depend on your city, area, and courier service coverage.

4. Shipping Charges

Shipping charges, if applicable, will be communicated during checkout or before order confirmation. Any applicable additional charges will be shared with you before dispatch.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations. Customers are requested to provide an accurate phone number and delivery address and remain available to receive their parcels.

6. Order Tracking

If tracking information is available for your shipment, we will share the relevant details with you. You may also contact our customer support team for assistance with your order status.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete delivery information. Incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may cause delays or additional delivery charges.

8. Delayed or Missing Orders

Although we work to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, holidays, or other factors beyond our control. If your order has not arrived within the expected timeframe, please contact us for assistance.

9. Damaged Packages

If your parcel arrives visibly damaged or contains an incorrect or defective product, please contact us as soon as possible with your order details and clear photos or videos. Our team will review the issue in accordance with our Returns + Exchanges Policy.

10. Contact Us

For shipping inquiries or assistance with your order, please contact us:

• Email: babeezpk@gmail.com

• Phone / WhatsApp: 0339 0860082

• Address: DHA Phase 6, Lahore, Pakistan

Thank you for shopping with Babeez. We appreciate your trust and look forward to delivering happiness to your doorstep!